Those Who Still Have Access to Their Account Users should be sure the screenshot doesn't show the full credit card number, expiration date or three-digit code, Spotify says. The platform advises: "Prepare a screenshot of your Spotify receipt or bank statement - we may need it for security." Spotify can also help secure and restore anything lost on your account via the same contact form. Users will need to select "Logging in" and then the "Someone's taken over my account" option. Users whose page has been hacked and who can no longer access their account should contact Spotify via the platform's contact form here. Emails about logins you don't recognize.Another Facebook connecting to your account.
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